Shipping policy
At Èsín SkinCare LLC, we are committed to processing and shipping your order as quickly and safely as possible. Please review the information below regarding our shipping practices.
Order Processing
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
During periods of high order volume, product launches, promotions, or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you by email.
Domestic Shipping (United States)
We offer the following shipping options:
Economy Shipping
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$5–$10 for orders under $270
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FREE on orders of $270 or more
Standard Shipping
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$6.50–$12 for orders under $270
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$5 on orders of $270 or more
Estimated Delivery: 3–7 business days after your order has been shipped.
International Shipping
We proudly ship to 25+ countries worldwide using trusted carriers, including USPS and DHL Express.
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Flat Rate: $25.00 (Mexico)
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Carrier-calculated shipping rates apply to all other international destinations at checkout.
Estimated Delivery: 7–21 business days after shipment, depending on the destination, customs clearance, and local postal services.
Please note that international delivery times are estimates only and may be affected by customs inspections, weather conditions, carrier delays, or other circumstances beyond our control.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are not included in your order total and are the responsibility of the customer. We recommend checking with your local customs office before placing an order, as customs policies vary by country.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number so you can monitor your shipment's progress.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order. Èsín SkinCare LLC is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.
Lost, Stolen, or Damaged Packages
Once an order has been handed over to the shipping carrier, responsibility for delivery rests with the carrier. If your package is lost, stolen, or arrives damaged, please contact the shipping carrier first to initiate a claim. We are happy to assist you in providing any shipping information needed to help resolve the issue.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: info@esinskincare.com